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We work closely with our clients from initial requirements through
to live operation and ongoing support. We are committed to providing
a range of ongoing support services.
USER TRAINING
We provide end-user and administrator training
on a client-specific basis, tailored to the GenSight® configuration
implementation. Initial training is usually provided as part of a
bundled solution, and we are always ready to respond to additional
training requirements that may subsequently arise.
PRODUCT UPDATES
The GenSight Group has an ongoing program of
research and development to continuously enhance the GenSight® product.
As part of our maintenance services to clients we provide product
updates that include:
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Software updates
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Enhancements
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Documentation updates
TECHNICAL SUPPORT
Technical support is provided to registered users
and clients according to their maintenance services contract.
If you are a user and need to know your GenSight® support
contact then please email to support@gensight.com
See Also
 Decision Excellence Methodology
Process Design
Implementation
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