We work closely with our clients from initial requirements through to live operation and ongoing support. We are committed to providing a range of ongoing support services.
We provide end-user and administrator training on a client-specific basis, tailored to the GenSight® configuration implementation. Initial training is usually provided as part of a bundled solution, and we are always ready to respond to additional training requirements that may subsequently arise.
The GenSight Group has an ongoing program of research and development to continuously enhance the GenSight® product. As part of our maintenance services to clients we provide product updates that include:
Technical support is provided to registered users and clients according to their maintenance services contract. If you are a user and need to know your GenSight® support contact then please email to email@example.com